Timco Rubber was founded on the principle that doing business is not only about products but also about the relationships built and maintained with customers. Timco Rubber has always strived to offer reliable and personal service to each and every customer. Over the years, Timco Rubber has made numerous changes to its applications and processes to perfect customer service. Not only does Timco Rubber supply high quality molded and extruded rubber products, the company also delivers top notch customer care and customization. [more]
In late 2006, the management of Timco Rubber made a decision that would ultimately improve customer service and satisfaction. There was available land located next to the Cleveland Corporate Office at 12300 Sprecher Avenue. In order to expand its existing warehouse space, Timco Rubber purchased the land. This acquisition allowed the company to increase its warehouse space by 2,400 square feet to a total of over 8,000 feet.
With this new, larger space- the efficiency of both the receiving and shipping functions has greatly improved since they are now performed in seperate areas. The overall productivity of all warehouse personnel increased allowing Timco Rubber to execute better customer service. This is just another way that Timco Rubber displays its dedication to providing quality, service and value.
The increased warehouse space has also allowed Timco Rubber to expand and improve many of its services including kit and sub assembly capabilites. It allows the company to be more responsive to customers' inventory needs.
Timco Rubber has always been committed to customer service. This is a major component of Timco Rubber's mission statement and has been since its inception 52 years ago. The expansion of its Cleveland, Ohio warehouse is yet another step towards offering complete customer satisfaction.
